Just wanted to take a minute to thank you for the excellent service I have recently received from Hopper's when purchasing a used drafting table.
My first phone call was promptly returned by someone who helped me understand all my options, including product configuration, shipping, and general use. This person also helped me understand how to minimize the shipping costs associated with the product. The person was knowledgeable, but not focused on the sale to the exclusion of my interests.
Once I made the purchase decision, I was contacted (again, promptly) by the shipping manager. He called again once the product shipped to let me know it was on the way. The shipping company called me prior to coming to my home, ensuring that I did not incur additional no show shipping charges.
When the product arrived, it was exactly as promised. Everything was neatly and securely packaged. I had it re-assembled in under 10 minutes.
It's sometimes un-nerving purchasing things site unseen over the internet. Hopper's certainly met the same gold standard I would expect from a vendor with whom I deal with in person.
Hilton Head, SC
I wanted to write this quick letter to let you know how impressed I was with your service, professional care and quality products. I was convinced that I would not find a used drafting table in South Carolina, and luckily came across your website. I was very impressed by the quality used and new drafting supplies. The constant website updates and fast email responses to my questions from your staff was outstanding.
I was very impressed by the reasonable price for the table I purchased. I was expecting a much less quality, dinged-up table. When I unpacked it, I was startled to see that it was a nicer table than I ever had at graduate school! The shipping was quick and whoever does your packaging should be commended. Not a scratch to be found and very well packaged.
I will pass your name along to anyone who inquires about drafting supplies. Thank you for your time and efforts with my order. Keep up the good work, quality customer care and good products.
Rodney P. Charleston, South Carolina
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Hopper's Office & Drafting Furniture, Main Office: 8827 Rochester Ave., Rancho Cucamonga, CA 91730
Phone: 800.762.7717 909.987.1724 E-mail: firstname.lastname@example.org
Los Angeles Showroom & Warehouse: 2901 Fletcher Drive, Los Angeles, CA 90065 323.254.7362
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